2222 Port Road
Columbus, OH 43217 
800-837-1217 Fax: 614-497-2321

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 Fulfillment FAQ's

 

Sales FAQ | Fulfillment FAQ | Support FAQ | Installation FAQ | Returns FAQ | Freight and Handling FAQ  

  
Q. Are local, state or federal taxes included?
A.
No.  We will add any appropriate taxes to your final bill.   If you are tax exempt, please note this during the checkout process by indicating it in the appropriate pull down menu.   If you have indicated you are exempt and we do not have a certificate on file, we will require a copy prior to completing this transaction.  


Q. Who do I make out the purchase order to?
A.
 
Hy-Tek Material Handling, Inc. 
     2222 Port Road
     Columbus, OH 43217 
     Phone:  1-800-837-1217
     Fax:  1-614-497-2321
     E-mail:  conveyors@hy-tekmail.net


Q.  Were do I send the Tax Exemption Certificate?
A. 
Mail it to us or fax to the attention of Online Conveyor Sales.

     Hy-Tek Material Handling, Inc.
     2222 Port Road   
     Columbus, OH 43217
     Phone:  1-800-837-1217
     Fax: 1-614-497-2321
     Email: conveyors@hy-tekmail.net


Q.  Where do I send a drawing?
A.
  If faxable, send it to the attention of Online Conveyor Sales at 1-614-497-2321.  If it is in electronic format, email to drawings@hy-tekmail.net.  We use AutoCAD 2000 as our drawing program.  Please send all other drawing types in .DXF format. We recommend sending the file in a zip format.    

     Hy-Tek Material Handling, Inc.
     2222 Port Road   
     Columbus, OH 43217
     Phone:  1-800-837-1217
     Fax: 1-614-497-2321
     Email: drawings@hy-tekmail.net

Or else, send us a CD-Rom or disk with the drawings in the mail.

    


Q.  Will I get an acknowledgement of the order?
A.  Yes. We will contact you via email with the final total and the expected arrival date and tracing information.


Q. What are my payment options?
A. Currently we accept:
- Cash
- Check with prior approval.
- Purchase orders with credit approval.  An online credit application is available for your use.
-We cannot ship C.O.D. or credit cards at this time.