Q. What happens after
I place an order?
A. 1. We review the order
and contact you if you have indicated as such.
2. We review all
of the appropriate payment and shipping information to
make sure we have that settled.
3. We initiate the
electronic ordering of the material.
4. You equipment
is pulled from stock, and any accessories added.
5. We crate up
your equipment and load it on a waiting carrier.
6. We send you the
shipping acknowledgement and tracing information.
7. We invoice you
when the transaction is complete.
Q.
Will I get an order acknowledgement?
A. Yes. We will contact you via email with the final total and the expected
arrival date and tracing information.
Q.
Where does my invoice come from?
A. From our accounting office at:
Hy-Tek Material Handling, Inc.
2222 Port Road
Columbus, OH 43217
Q.
Who supports me after the sale?
A. Our Customer Service department whom you can contact at conveyors@hy-tekmail.net
Q. Who do I contact
if my conveyor needs service?
A. Our Customer Service department whom you can
contact at systemservice@hy-tekmail.net
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